How can we help?
Choose how you’d prefer to receive support.
Live Chat
Live Chat Terms
By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Start chat
How to Access
Scan the QR code below to start speaking with us from your smartphone or open Whatsapp on your desktop.
WhatsApp Chat Terms
By using the WhatsApp chat feature, you agree that any personal data provided to XM Global Limited by you through WhatsApp will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Start chat
Line
How to Access
Scan the QR code below with your smartphone
Line Chat Terms
By using the Line chat feature, you agree that any personal data provided to XM Global Limited by you through Line will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Viber
How to Access
Scan the QR code below with your smartphone
Viber Chat Terms
By using the Viber chat feature, you agree that any personal data provided to XM Global Limited by you through Viber will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
Help Center
Or choose one of the categories below to find the information you are looking for.
Why can't I upload my documents in the Members Area?
We're sorry you're having trouble uploading your documents. There are a few reasons this could be happening, so, please try the steps below:
- Clear your browser cache and cookies
- Try to log in to the Members Area again
If this doesn’t fix the problem, take a screenshot of the error you’re encountering and email it to us at support@xm.com.
More resources
Need help?
If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.
