Live Chat

Live Chat Terms

By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.

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How to Access

Scan the QR code below to start speaking with us from your smartphone or open Whatsapp on your desktop.

WhatsApp Chat Terms

By using the WhatsApp chat feature, you agree that any personal data provided to XM Global Limited by you through WhatsApp will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.

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Line

How to Access

Scan the QR code below with your smartphone

Line Chat Terms

By using the Line chat feature, you agree that any personal data provided to XM Global Limited by you through Line will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.

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Viber

How to Access

Scan the QR code below with your smartphone

Viber Chat Terms

By using the Viber chat feature, you agree that any personal data provided to XM Global Limited by you through Viber will be processed, as per our Privacy Policy and as per the app's Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.

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Help Center

What happens to my bonus when I make an internal transfer or a withdrawal?

When making an internal transfer, your bonus will be affected proportionally. For example, if you transfer 50% of your balance to another account, 50% of your bonus will also be transferred.

When placing a withdrawal request or transferring funds to an account that isn’t eligible for bonuses, your bonus will be reduced proportionally. If you cancel a withdrawal request, or if it is rejected for any reason, the removed bonus amount will automatically return to your account.